Why Leads Disappear Before Making a Purchase
You put together a solid offer, you get people interested, and then… silence. The lead who seemed ready to buy stops replying. The prospect who asked for a quote disappears. It’s not personal — it’s a pattern, and it’s costing you real revenue. Research from Harvard Business Review found that companies contacting leads within five minutes are 21 times more likely to qualify them than those waiting thirty minutes. That single gap — the time between interest and response — explains a huge chunk of the leads that vanish before they ever become customers. lead management response time conversion